|
Chandler's Soaps >> Help zone
Shipping Information
FREE SHIPPING on all orders over $50 (within the US). Flat rate shipping at $5.95 by Priority Mail for all orders under $50.
Orders with free or flat rate shipping are sent via USPS Priority Mail.
International Orders
International orders may be placed through our shopping cart. They are shipped by Priority Mail International, using Flat Rate shipping boxes.
The prices are pretty high, but the boxes can hold up to 20 lbs and still go at the flat rate amount. We cannot guarantee the delivery of
international orders as once they leave the country they are too difficult for us to follow up on.
Delivery Times
Priority Mail generally takes 2 - 4 business days to arrive anywhere in the country.
If you don't get your package as soon as expected, especially during busy holiday seasons, it could be because it has been mis-routed by
the Post Office, or has just been delayed due to heavy traffic. While they don't like to admit it, there are times that Priority Mail
can take as long as 7 days.
If you haven't received your package within 10 days, please let us know. We will do all we an to track down the order and see
if there is anything that can be done. Depending on the order, we may ship a new one out to you, but this is at our discretion.
Gifts Sent Directly to Recipient
If you want an order to be sent directly to the recipient as a gift, put the recipient's information in the "Ship to" address.
If you add a note to the comments box on the order form, we can include a gift card with your order.
Special Delivery Requests
If you have a gift or item that absolutely MUST arrive by a certain time, please put that in the "Comments" section of the shopping cart. If we
can't meet the deadline, we'll let you know in advance so you can re-think your order if necessary.
|
