If you are running a small business, you may find that debt collection is a difficult task. In fact, debts can do business to fail. With courage and a little practice, you can lessen the amount of debts people owe you and develop an understanding of what to expect non-paying customer. According to Make Money Without a Job, it is a good idea to learn effective communication skills that can spot problems before they escalate. The following are some helpful tips to help you collect your debt.
Avoid Harassing Debtors
At no time you should harass people who owe you money. That is not only a good customer service policy but also a good legal policy. Remember that if your actions amount to harassing, you may end up losing the customer and even face a legal challenge. When you call your debtors, you should not leave more than one message a day and do not threaten or speak ill of your debtor.
Keep Phone Calls Short
The best way to ensure your phone calls are short is to be sure that you are on message, formal, and short. Ensure that the person on the other end is not taking the phone call personally. You should never imply that failing to make the required payment is the same as a personal failure. Always try to stay calm during conversation, but be clear that is a debt that ought to be paid.
Letters written to clients and customers that owe you money are known as demand letters. It is a good idea to send them plus making phone calls. Ensure you save copies of all the letters you send. If you hire a collection agency that will be great. Also, you can hire a collection agency to write your letters. Most collection agencies provide a service of writing demand letters at a fixed cost. Usually, you will get a series of letters to the mail, with each escalating in intensity.
Hire a Collection Agency
The truth is that collection agencies can be the only hope when it comes to collecting money from the debtor. In most cases, the agencies charge up to 40% of whatever they collect. However, it is better to get some money than getting nothing.
Small Claims Court
If you are not interested in hiring a collection agency, you can file a lawsuit to get the money you owe them. Depending on the state, you can file a claim in court to recover monies owed to the business.